Frequently Asked Questions

Q1: Are you a trading company or a manufacturer?
A: We are a direct manufacturer with in-house R&D and sourcing teams, offering end-to-end solutions beyond traditional manufacturing.

Q2: Can I get a free sample?
A: Samples are charged initially, but the cost will be refunded upon your mass production order.

Q3: What are your lead times for samples and mass production?
A:

• Samples: Shipped within 7 working days

• Mass production: 30–40 days (customizable based on order volume)

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Q4: Do you offer customization or private labeling?
A: Yes! We specialize in OEM/ODM services, including custom designs, materials, and branding.

Q5: How do you ensure product quality?
A: Our strict quality control system covers every step—from design to delivery—with checkpoints to guarantee flawless results.